OPCoachUK Limited
We can give you back the time you need to push your business forward.
In the UK, SME leaders shockingly spend 68% of their time on admin and firefighting. That means just a day and half a week for driving forward your business. It isn't even in your wheelhouse.
It's probably worse in 2025 after a long turndown. This isn’t what most leaders signed up for, and it can become deeply frustrating over time.
We help free up your focus by aligning your teams behind shared goals. It frees you up from knotty people-related issues, enabling you to gain momentum by clearing the way for strategic growth and innovation.
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We have proven expertise across these areas that take up your time and focus:
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Attraction and Recruitment
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Performance Management
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Management
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Leadership
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Communication
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Learning & Development
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Overcoming challenges
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If you've got people, we can streamline your processes and your people. But if you’re picturing a flood of management jargon and abstract theories, don’t. We’re real people who work with real people. We learn from the jargon and funky theories, turning them into something straightforward and understandable that can be easily adopted.
Everything we do starts and ends with authenticity.
Real leaders. Real people. Real challenges. Real solutions.
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People who bring their whole selves to work achieve around 30% more each week.
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They’re more resilient, more focused, and more energised.
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Authentic leaders communicate honestly and lead with clarity – and their teams will more bravely follow.​​
Authenticity is the cornerstone of everything we do. Over many years we have discovered that authenticity creates and enormous business advantage.
After that, we work in two kinds of organisation:
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High-performing teams looking to grow even further
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Teams that are underperforming and causing real headaches
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We’re just as comfortable in either. In thriving teams, we help squeeze out that extra 10%. In struggling teams, we address the root causes of friction and get things moving again.
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Why does it work across the board? Because everything we do is tailored — to your business, your leaders, your people, your goals, your customers, and whatever’s getting in the way.
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We only work well with businesses that prize authenticity, or are at least striving for it.
If you're looking for cookie-cutter solutions or off-the-shelf behaviours, we’re not the right fit. We simply don't have anything we do that is "off the peg". But if you want to get the best from every member of your team, value difference, and welcome wider perspectives, we could be your ideal partner.​​
In-house coaching is a powerful benefit, empowering your team and strengthening your organisation.
Coaching is a valuable tool for both high performers ready to step up and team members who may be struggling in specific areas. Offering coaching is always well received, but it requires trust—because, as with all coaching, confidentiality is key. However, we provide progress updates and can also collaborate with the individual’s manager to offer additional support.
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Managing underperformance or supporting a stressed team member can be a significant challenge for managers. It’s often outside their expertise, yet they’re expected to find solutions. With extensive experience in in-house coaching, we know how to make this powerful benefit work for everyone.
We love the Myers-Briggs Type Indicator (MBTI). This is a fantastic tools to use in any organisation that prizes collaboration and wants to harness the best from everyone in the team. Simply understanding some simple differences about each other reduces friction while enabling individuals to thrive confidently and authentically. It has been shown that when we work authentically, we are 30% more productive.
We are every bit as enthusiastic about Clifton Strengths. This incredibly accurate assessment confirms to us our innate talents. Once we understand what we have naturally underneath our bonnets, we can accurately point those strengths at anything we need to achieve.
Even more effectively, we can combine both MBTI and Clifton Strengths at team level to create an overall, accurate picture of all the talents that team has to offer.
The skilful use of AI is a vital tool for any organisation that has an eye on adding value while saving time.
We are also AI Maturity Index consultants. If that sounds like a shift in focus, it’s not—we see AI as a critical tool for empowering high-performing individuals and teams. Skilful AI adoption isn’t about cutting corners; it’s about unlocking human potential. Used strategically, AI drives business growth by eliminating inefficiencies, enhancing innovation, and accelerating results, without sacrificing quality. Done right, it boosts engagement, upskills teams, and frees leaders to focus on what truly moves the needle: innovation, customer experience, and revenue growth.
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Maximize your AI investment with clear, actionable insights. Our AI Maturity Assessment cuts through the complexity to show exactly where your organization stands and where it can go. Using data from thousands of professionals worldwide, we help you transform scattered AI initiatives into strategic advantages. ​​From hidden tool usage to untapped opportunities, our 15-minute assessment reveals the true state of AI in your organization and provides a clear path forward. Turn uncertainty into action with data-backed recommendations and implementation support.
We're also here to help your team with the more challenging aspects of the workplace.
Stress and mental ill health challenges in the workplace
As coaches and facilitators we tackle these topics head-on, with a practical, down to earth approach. We educate through training and we coach those facing a bump in their road.​
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We've had great success enabling different types of individual to understand their triggers and to find practical solutions to overcome their stressors.
Tackling Imposter Syndrome and other issues with underconfidence
A sudden drop in confidence, or an erosion of self-possession, can happen to the most surprising people. We have a specific programme for overcoming Imposter Syndrome.
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We have a lot of experience working with highly accomplished people to successfully overcome a loss of confidence or self-belief.
Long-range succession and retirement planning
COVID destroyed the retirement plans of a great many people. At the same time, people are increasingly choosing to look for another career, instead of full retirement. We work with people in both situations to help them plan their next steps.
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We also work with organisations to shorten the period of uncertainty caused by a change in leadership.
Supporting leaders from diverse backgrounds
We began supporting women in positions of leadership, including through the menopause. We realised subsequently that others need specialist support to lead with confidence when they find themselves in the minority for whatever reason.
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At the heart of the work we do, we enable people to succeed authentically. People who operate authentically outperform those who don't - it is a genuine blueprint for success.
We respond to such needs as they arise, not because they are "hot topics", but because the concerns of employers and employees evolve. We can provide a more exhaustive list of the topics we have tackled through education and coaching.
We began our journeys in blue chip professional services firms in different continents. In those worlds we learned the importance of highest standards, accuracy, delivery and impact.
We met six years ago while working for an SME lender—Heather as an Organisational Psychologist & Coach, and Jenefer as Head of People. Despite our differences, we connected instantly. Our contrasting styles bring a valuable balance to our work. When working within organisations, having diverse approaches ensures we can connect with and support a wide range of personalities.
We’re always happy to provide one-off training or coaching as a trial. Our greatest impact comes from building long-term, trust-based partnerships with organisations.
We set up projects to achieve long-term success.
We will give you a clear plan with key deliverables.
The way in which we work has a big impact on your organisation, so we won't do anything without meeting you face to face, seeing your premises and getting an understanding of your organisation. We tailor everything we do to our audience and can only do this with knowledge and understanding.
We work face to face and remotely.
Heather is in Norfolk and Jen lives outside Bristol and we are very happy to travel. However, having supported an international team for many years, we also know how to create the same level of impact online. We won't run up travel expenses unnecessarily, but will work with you to strike the right balance for your team.
Everything we do has a structure, a time expectation and key deliverables. We are clear on how long our work will take, the commitment required from your team (in terms of attending coaching/training, as an example) and we will describe how you can measure the impact of our work. Our pricing is upfront and simple.
Impact is created through participation.
Perhaps it's because we're coaches, but we drive up learning by creating coaching and training programmes in which participants are engaged. We know that the more people can participate, the more they will learn. We know some audiences are tough, but we have tips and tricks to ensure no one wastes their time with us.
We have a sister site, Work Well Now.
We have created this learning community for people who aren't receiving professional development in their workplace. Budgets have been squeezed since COVID and people are missing out.
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We can set up something similar for your people. They would be able to access training videos, supporting materials and access to a regularly-updated blog.
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This is a surprisingly affordable option for small businesses, something that we administer ourselves, and could be a great option for keeping the learning alive between training sessions.