Lead with authenticity
Build alignment and trust
Unlock team potential
Achieve sustainable growth
At OPCoachUK Limited we use coaching, training and mentoring to help SMEs to grow by supporting strong, authentic leadership, team alignment and individual confidence.
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We can give you back the time you need to push your business forward.
In the UK, SME leaders spend around 68% of their time on admin and firefighting. That leaves only a day and a half each week to actually move the business forward.
After a long downturn, it is likely even worse. Most leaders didn’t build their organisation to spend their time feeling stuck, managing tension and solving the same issues repeatedly. It can become deeply frustrating.
These frustrations don’t disappear on their own. Over time, they compound. The organisation feels heavy. Progress slows. It can start to feel as though getting things back on track is out of reach. This is where we come in.
We work with you to free up your focus by aligning your team behind shared goals. The work we do removes the knotty people-related issues that absorb time and energy, creating the space needed for strategic direction and momentum.
We don’t take over, and we don’t create disruption.
We work alongside you and your people, giving each person the right level of support.
The experience is steady and effective. The result is fewer frustrations and more room for everyone to succeed.
CEO Coaching
Creating a dedicated space to think clearly, away from the noise.
We meet regularly with the CEO to explore the real issues behind the day-to-day pressures. You have time to talk through what’s on your mind, and we help you get to the heart of what matters next. This strengthens your clarity, confidence and decision-making, plus you'll know that something is being done about your frustrations.
Senior Leadership / Management Development
Strengthening the people you trust who carry the organisation.
We work with senior managers through a blend of coaching and practical guidance. Where they are strong, we deepen and refine. Where change is needed, we help them build new ways of leading that support the direction you want the organisation to move in. It feels like personalised professional development.
Team Training and Support
Helping everyone work well together.
We provide straightforward, practical training for staff at all levels so people understand good work. We lean into the frameworks taught in big business and on MBA courses, but tailor them completely to suit the audience.
Organisational Design and People Practice
We both have deep HR experience, so we won't leave loose ends. We know how to ensure that the organisation is set up to work well.
If you have an HR team, we work with them. If HR is covered part-time, we provide guidance and structure so nothing is left hanging.
The aim is a workplace where structure is clear, everything you do with your people is intentional, and work runs smoothly.
We have no fixed ideas about what you need
We have proven abilities as coaches, mentors, trainers and advisors, but this isn't about throwing it all at your business and seeing what sticks. We begin with a brief discovery call and a rapid diagnostic to clarify your objectives, current reality and measures of success. From there, we design an integrated plan that brings in whatever is needed coaching, training and mentoring together so leaders, managers and teams develop in step. We deliver in short, focused sprints that fit around the day job, with clear milestones and visible wins. We measure what matters — performance, retention and confidence — and we refine as we learn. The aim is lasting capability: your people leave each phase better equipped, and your business feels the benefit quickly.
Everything we do starts and ends with authenticity.
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People who bring their whole selves to work achieve around 30% more each week.
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They’re more resilient, more focused, and more energised.
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Authentic leaders communicate honestly and lead with clarity – and their teams will more bravely follow.
Authenticity is the cornerstone of everything we do. Over many years we have discovered that authenticity creates and enormous business advantage.
After that, we work in two kinds of organisation:
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High-performing teams looking to grow even further
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Teams that are underperforming and causing real headaches
We’re just as comfortable in either. In thriving teams, we help squeeze out that extra 10%. In struggling teams, we address the root causes of friction and get things moving again.
Why does it work across the board? Because everything we do is tailored — to your business, your leaders, your people, your goals, your customers, and whatever’s getting in the way.
We only work well with businesses that prize authenticity, or are at least striving for it.
If you're looking for cookie-cutter solutions or off-the-shelf behaviours, we’re not the right fit. We simply don't have anything we do that is "off the peg". But if you want to get the best from every member of your team, value difference, and welcome wider perspectives, we could be your ideal partner.
In-house coaching is a powerful benefit, empowering your team and strengthening your organisation.
Listen to Jenefer talk about the coaching we offer
You won’t find case studies here — coaching is confidential and deeply personal. We will not seek to profit from another's tough time. However, across more than 5,000 hours of coaching and mentoring, we’ve gained an immense amount of invaluable experience and have gathered testimonials.
The skilful use of AI is vital for any organisation that wants to add value while saving time.
We love AI. We are both enthusiastic adopters of the technology. We have already advised many people on how to get the best from AI tools and we are on a constant journey of discovery.
However, we also appreciate fully that you have to know "what good looks like" first before you ask AI to solve your problems. You need to know exactly what to ask so that you get the answer you need and not just an answer that has been trotted out a thousand times over.
Increasingly we are bringing AI into all of our training programmes. Where a client already has the technology, then we will upskill so that we teach with true conviction. Where it is just a question of learning into ChatGPT or similar, we teach methods and ways of judging the answers generated.
We also use the AI Maturity Index to enable organisations to judge their AI picture. Read more here on that assessment and its benefits.
Embed learning with access to our training portal.
We have created an online learning community using a reliable learning portal.
We can set up a dedicated area for your people - somewhere they can access recorded training sessions, supporting materials and regularly updated articles. They can be training we've run with your people, or just generic access to our content.
This is a surprisingly affordable option for small businesses, something that we administer ourselves to keep costs to a minimum. It is a great option for keeping the learning alive between training sessions and for introducing new topics, creating an ongoing learning experience for those eager to grow.
We began our journeys in blue chip professional services firms in different continents. In those worlds we learned the importance of highest standards, accuracy, delivery and impact.
We met six years ago while working for an SME lender—Heather as an Organisational Psychologist & Coach, and Jenefer as Head of People. Despite our differences, we connected instantly. Our contrasting styles bring a valuable balance to our work. When working within organisations, having diverse approaches ensures we can connect with and support a wide range of personalities.